Engineering a Better World: Marketing to Maximize EMI’s Global Impact

Logo for Beyond the Brief, a marketing conversations series by Model B

An interview with Graham Frank, VP of Marketing & Communications, EMI Q: Graham, thanks for joining us today. Let’s start with your personal journey. What inspired you to move from engineering into this unique space at EMI? Graham: Thank you—it’s great to be here. My path started in mechanical engineering at university, motivated by a […]

Purpose, Passion, and the Power of We: Pam Piligian on Member-First Marketing

Branded hero image for Beyond the Brief, Model B’s marketing podcast series

In this episode of Beyond the Brief, Pam Piligian, SVP and CMO of Navy Federal Credit Union, shares her journey from agency life to leading marketing at a major financial institution. She discusses the importance of mentorship, the value of understanding member needs through frontline experience, and how operationalizing member satisfaction metrics can enhance service. […]