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Start With Love

Tracee Aliotti on Building BoodleBox’s Brand at Ludicrous Speed

Tracee Aliotti, SVP of Marketing at BoodleBox, has spent more than 20 years in marketing almost entirely inside education, from the International Society for Technology in Education to workforce training startups, higher-ed credentialing companies, and Scrum Alliance. In May 2026, she joined BoodleBox, her first AI-native company, and by July 9 had shipped a full brand relaunch and new website with a lean internal team. BoodleBox is a collaborative AI workspace built first for higher education and now expanding into workforce, legal, and government.

In this “Beyond the Brief” Conversation, Tracee discusses why she chased hands-on AI exposure instead of merely leading it from a distance, how a lean team shipped BoodleBox’s rebrand in under eight weeks, and why she believes “brand mobilization” beats traditional brand management in the age of AI.

 

In the business of earning trust

Q: How did you end up as a marketer?

Tracee: Funny enough, I actually started college thinking I’d be a field biologist. I pictured myself somewhere out on a lake studying fish populations or ecosystems. Somewhere in those early college months I decided to take a different path. I wasn’t really sure which, though, so when my college advisor suggested, “Why don’t you just try business?” I was like, why not.

As I got into the business of learning all about business, I immediately fell in love with marketing because I saw it as the heart of it all. It represented connecting with people, defining who you are, who you serve, why anyone should care, and ultimately earning trust. I’ve been fortunate to spend my entire career practicing marketing, and while the discipline has changed in many ways (and even many times), I believe its core purpose of driving value and connection has remained true. Marketing really is about earning trust. People tend to put their hearts, minds, and even money where they put their trust. Being in the business of earning trust is smart and rewarding.

Q: Where does the emphasis on trust and “starting with love” come from?

Tracee: “Start with love” comes from a simple belief: you can never fully know what someone else is carrying. You don’t know what they’re facing, or have faced, and you don’t have to. You can just assume everyone’s fighting some kind of battle and meet them where they are with love instead of judgment. That’s true whether it’s the person who cut you off in traffic or a customer who’s frustrated and short with your support team. Love builds bridges. Judgment just builds walls.

I believe in brand value building so much that our family actually ended up building this out at home. My husband and our three kids defined our family values: integrity, service, and love. We named the words and then, just like designing a brand personality, defined what they mean to us. Integrity is doing the right thing, even when nobody’s watching. Service means never passing up a chance to help someone, no matter how small or insignificant it may seem. And love means assuming good intentions and extending the same grace you’d want if the roles were reversed. As I often tell my kids, “you get what you give,” which means if you want love in return, start with it in the first place.

‘Start with love, lead with clarity, deliver what matters’ is the philosophy I bring to both my personal and professional life, and it’s also just how I’ve come to believe trust gets built in the first place: not by getting every interaction perfect, but by extending grace first and letting people meet you there.

 

Chasing AI experience hands-on

Q: What drew you to joining BoodleBox?

Tracee: I’ve always thought of myself as a lifelong learner. It’s honestly one of the things I care about most in choosing where to work. And I’d hit a point where I was a marketer who’d spent nearly her whole career in education, but I wasn’t sure I was still getting the education I needed. AI was, and is, rising fast, and I could feel the gap opening up: the further you get from hands-on execution as a leader, the more you risk losing empathy for what it actually takes to do the work. I didn’t want to be that kind of leader.

So I went looking for an environment where I’d be steeped in it. Not reading about AI, but building with it every day. At BoodleBox, I get to do that: work hands-on to build agentic marketing solutions, learning in real time alongside a team that’s figuring this out together. And I get to do it inside a brand narrative I actually believe in. One that believes intelligence is fundamentally human and AI’s job is to refine our thinking, not replace it. Right now, AI is the thing we all need to understand well, and I’d rather be in the room learning it than watching from a distance.

Q: How would you describe BoodleBox to someone who thinks it’s just another AI tool?

Tracee: Most AI tools assume you’re working alone: one person, one model, one task at a time. BoodleBox is built as a collaborative workspace, not a single-player tool. It’s a place where AI plus AI, AI plus human, or human plus human can work together in the same session. That collaborative experience is further augmented by seamless access to 38 major AI models in one ecosystem, so you’re not logging into five different accounts; enterprise-grade privacy and security at every tier (even with our free basic plan), your data is never trained on, which matters enormously to higher-ed institutions handling student data, or legal teams under attorney-client privilege; and real collaboration inside the work itself, not just parallel access to models.

Academic integrity depends on instructors being able to see how a student got to an answer. BoodleBox keeps that process visible and adds in ample opportunity for coaching and knowledge sharing, which is part of why it’s landed so well in the classroom.

 

Building the brand at ludicrous speed

Q: You joined in May and relaunched the brand in July. Walk us through that.

Tracee: I started May 18th, and by July 9th — about seven weeks later — we’d launched an entire rebrand, including a new website. This wasn’t a fix-a-broken-brand project. BoodleBox already stood for something worth believing in: Collaborative Intelligence – we just hadn’t said it out loud yet in a way that matched how good it actually is. So really, this was an amplification project: making the truth more visible, fast.

It was a lean core team, working with a contract designer, plus people across the company pitching in wherever they could. I’m not a designer. I’m not a web developer. I’ve never written a line of code in my life. And yet there I was, actually building pages simply by describing what I wanted in plain language and watching AI turn it into something real, then pushing back and refining until it looked right. That’s not a metaphor for “I gave feedback on mockups.” I mean, I was in there, building it.

Was it perfect? No. Was it as buttoned-up as past launches I’ve run? Also no. But we set out to do something audacious in a short window, and we did it. Better yet, our community loved it. We have a team of fans of the movie Spaceballs at BoodleBox, so we call our stretch goals “ludicrous goals.” And for me, launching a brand and site in seven weeks was as ludicrous as it comes! We hit it.

Q: What’s your philosophy on managing the brand now that it’s live?

Tracee: We’re a brand mobilization shop, not a traditional brand management shop. Instead of marketing setting rigid rules about who can write copy or do design, we build the processes and templates so anyone in the organization can activate the brand well and help us see things we’d never think of from where we sit. This work never completes. We didn’t do long market testing. We’re experimenting in the wild, and we’re already starting to hear people in the market pick up our own brand language back at us, which is about as good a signal as you can get. It’s a product-led-growth posture, really: the more uses of the brand we get out there, the faster we learn, and the faster we can iterate.

 

What’s next: The social proof flywheel

Q: What’s the biggest priority on your roadmap?

Tracee: I often describe the customer journey as the path between “I’ve never heard of you” to “I love you so much I can’t stop talking about you.” The first half is lead generation. I call the second half love generation, and if you’re good at it, lead generation gets a lot easier (and less expensive), because the output of loving your customers well is literally what drives new leads. We’re already seeing it: a meaningful share of our pipeline comes in through advocacy alone, with zero prompting from us.

With this opportunity in mind, one of our biggest priorities is building what I’m calling a social proof flywheel, which is a system for constantly capturing customer sentiment and turning it into social proof content with permission to share. As an example, at our rebrand preview, we showed the branding to about 60 partners, sent a follow-up survey, got 38 responses, and asked to quote them. Those quotes became the cornerstone of our launch messaging. Permission always matters. We earn the right to use what we collect. And the best part of this kind of content is it doesn’t have a moment and fade; one good story keeps serving you as a case study, social posts, and more, long after it’s told.

Q: We like to close on something personal – care to share a little-known fact about you?

Tracee: I can stand on my head. A few years ago I decided to do a headstand every day. You know, so I don’t fall victim to “use it or lose it.” Happy to share I still got it!

 


 

Tracee Aliotti is SVP of Marketing at BoodleBox, a collaborative AI workspace serving higher education, legal, and government organizations. She lives by three family values – integrity, service, and love – and believes marketing’s core job is to earn trust. Thank you, Tracee, for sharing your perspective on building a brand at ludicrous speed. Connect with her on LinkedIn.